Terms & Conditions

1. Acceptance of Terms

By accessing and using QueerRomance Online (the "Website"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services.

These terms apply to all visitors, users, and customers of the website. We reserve the right to update these terms at any time without prior notice.

2. Eligibility

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent

• Provide accurate and complete information during registration and checkout

• Not be located in a country where access to our content is prohibited by law

3. Account Registration

To place orders, you may create an account with us. You are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use of your account

We reserve the right to terminate accounts that violate these terms.

4. Products & Pricing

All products listed on our website are authentic LGBTQ+ books sourced from verified publishers and authors.

• Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (GST) unless otherwise stated.

• Availability: Products are subject to availability. If a book is out of stock after order placement, we will notify you and offer alternatives or a full refund.

• Accuracy: We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur. In such cases, we reserve the right to cancel or modify your order.

5. Orders & Payment

Order Processing: Orders are processed within 24-48 hours of payment confirmation.

Payment Methods: We accept payments via:

• Credit/Debit Cards (Visa, Mastercard, RuPay)

• UPI (Google Pay, PhonePe, Paytm)

• Net Banking

• Wallet (Paytm, Amazon Pay)

All payments are securely processed through Cashfree or other PCI-DSS compliant payment gateways. We do not store your card details.

6. Shipping & Delivery

Please refer to our Delivery Policy for detailed information on:

• Shipping zones (domestic and international)

• Delivery timeframes (3-7 business days in India)

• Shipping charges (₹49 flat rate, free above ₹499)

• Tracking your order

• Customs and duties (for international orders)

7. Returns & Refunds

Please refer to our Refund & Cancellation Policy. Key points include:

• Returns: Accepted within 7 days of delivery for damaged, defective, or incorrect items

• Refunds: Processed within 7-10 business days after approval

• Cancellations: Allowed within 24 hours of order placement

8. User Responsibilities

By using our website, you agree to:

• Provide accurate, truthful, and complete information

• Not engage in fraudulent, illegal, or unethical activities

• Not interfere with the security, integrity, or functionality of the website

• Not copy, reproduce, or distribute content from our website without permission

• Respect the intellectual property rights of the authors and publishers

9. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images

• Software and source code

• Product descriptions and book summaries

• Trademarks and service marks

are the intellectual property of QueerRomance Online or its licensors. Unauthorized use is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, QueerRomance Online shall not be liable for:

• Any indirect, incidental, special, or consequential damages

• Loss of profits, data, or business opportunities

• Delays or failures due to force majeure events (natural disasters, strikes, government actions)

• Issues caused by third-party services (payment gateways, courier partners)

Our total liability is limited to the total amount paid for the product(s) purchased.

11. Indemnification

You agree to indemnify and hold harmless QueerRomance Online, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms & Conditions

• Your violation of any applicable laws or regulations

• Your unauthorized use of our content or services

12. Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for:

• Violation of these Terms & Conditions

• Fraudulent or illegal activities

• Non-payment or chargeback issues

13. Governing Law

These Terms & Conditions shall be governed and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us: